Foreword

Since 1990, Barclays has had a significant presence in India through its banking business and Global Service Centre. Barclays Bank PLC India has achieved market leading positions in Corporate and Investment banking. Barclays Global Service Centre (BGSC), India is a global capability center, supporting Barclays businesses worldwide, delivering innovative end-to-end business solutions in Technology, Operations and Functions.

At Barclays Global Service Centre we deliver excellent outcomes for our customers and clients through game-changing innovation and by working collaboratively in a control-centric set-up. Our people are digitally enabled with the best of technologies and work in an environment that promotes entrepreneurial mindset, thought leaders and innovators. The focus is on using technology to augment the efforts of our colleagues and help them in building a smart digital enterprise.

The key differentiator for Barclays Global Service Centre is its’ people. We have a culture of growth and accountability, where everyone works together in an inclusive environment and has equal opportunity to be successful and Be More. We have been consistently rated amongst the most inclusive organisations globally. Recently Barclays in India was being ranked amongst the top 10 companies for women by Working Mother Media and AVTAR. 

This book illustrates the immense capability of our organisation through a selection of projects delivered from India. Through these projects we have delivered solutions and services which are innovative, technology-driven, value-led, secure, customer-centric and delivered by highly talented and engaged colleagues.

We hope you enjoy reading the book.